Forbes: The Gig or Permanent worker – Who will dominate the Post-pandemic workforce?

In the new normal, where the gig economy powers traditional enterprises, organizations will now be compelled to overhaul legacy talent management systems.

Today, organizations will have to customize benefits based on an employee’s life situation more than ever before. This is especially relevant after the pandemic, through which employees have experienced the value of flexibility at work.

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The author, Srikanth Karra is Chief Human Resources Officer at Mphasis.